Backup Data (iOS)
![icloud](/resources/images/general/backup-and-recovery/icloud.png)
After switch request, please back up your device in advance
How to back up with iCloud
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Step 1
Please back up ‘your previous device’ on iCloud
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Step 2
Please click iCloud Backup
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Step 3
Click Back up Now to complete data back up
Recovery Data (iOS)
![icloud](/resources/images/general/backup-and-recovery/icloud.png)
After getting your new device, please progress the data backup process
How to recover the device with iCloud
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Step 1
After turn on ‘your new device’, please connect Wi-Fi network
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Step 2
After showing App or data screen, please recover from iCloud back up
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Step 3
Please complete your recovery
Backup Data (Android)
![google drive](/resources/images/general/backup-and-recovery/google-drive.png)
After switch request, please back up your device in advance
How to back up with Google Drive
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Step 1
Please back up ‘your previous device’ on Google Drive
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Step 2
Please click Backup
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Step 3
Please click Backup now button to complete back up
Recovery Data (Android)
![icloud](/resources/images/general/backup-and-recovery/icloud.png)
After getting your new device, please progress the data backup process
How to recover the device with Google Drive
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Step 1
Please run Setting on your new device
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Step 2
Please click Backup & restore
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Step 3
Please toggle the switch next to automatic restore to complete back up